Spotted Arrow Terms of Use

Spotted Arrow, LLC

Terms of Use

Last Updated: August 27th  2017

  • All work performed between Organizations and Professionals introduced through Spotted Arrow is subject to a service fee of fifteen percent (15%) that shall be deducted from any payments made from Organizations to Professionals.
  • Organizations shall commit to making any and all payments for work performed by any Professional introduced to them through Spotted Arrow, exclusively through the Spotted Arrow payment platform for the twenty-four (24) month period following the date of introduction to the Professional.
  • Professionals shall commit to receiving any and all payments for work performed for any Organization introduced to them through Spotted Arrow, exclusively through the Spotted Arrow payment platform for the twenty-four (24) month period following the date of introduction to the Organization.
  • Organizations and Professionals may agree to work together independent of Spotted Arrow, subject to the Buy-out fee explained in clause (6) below.


In the event that an Organization hires a Professional for a full-time employment position, the Organization shall pay Spotted Arrow a Full-Time Placement Fee as follows:

  • 15% of the Professional’s first-year salary, due on the new hire’s start date. If the new hire is not employed for at least 90 days, Spotted Arrow shall refund the Full-Time Placement Fee to the Organization.

– OR –

  • 2% of the Professional’s first-year salary, paid monthly for 12 months, beginning on the new hire’s start date. Should the Professional be terminated or resign within 12 months, future payments after the date of termination will no longer be due.

These Terms of Use (“Terms”) govern your access to and use of our website located at, and the associated services, applications, mobile services, buttons, and widgets (the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”). Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms.


You may use the Services only if you can form a binding contract with Spotted Arrow and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.


The Services that Spotted Arrow provides are always evolving and the form and nature of the Services that Spotted Arrow provides may change from time to time without prior notice to you. In addition, Spotted Arrow may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.

The Services provide a means for consulting professionals (“Professional(s)”) and organizations seeking consulting services (“Organization(s)”) to locate each other, negotiate job terms, engage in the hiring process, complete work, and process payments. Professionals and Organizations must create a profile and provide all request information on the profile forms to be accepted by Spotted Arrow to use the Services. Once admitted to use the Services, Organizations can post projects through the project forms and will be provided with a list of Professional(s) through Spotted Arrow. Spotted Arrow requires Professionals to have at least two (2) years of relevant and comparable work experience with top tier employers and appropriate training and/or credentials in the Professionals respective expertise in order to be admitted to be part of the Spotted Arrow network and to use the Services.


Organizations select a Professional from the pool of Professionals who are matched to an Organization’s Project, and hire the Professional through the Services. Once an Organization hires a Professional through the Services, the parties may use the Services to manage the Project’s workflow. Organizations must remit payment to Professionals through the Services. Spotted Arrow is not a party to the dealings between Organizations and Professionals and is not involved in the pricing agreement met between the Organization and the Professionals.

Any information that you provide to Spotted Arrow is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Spotted Arrow. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your Spotted Arrow account, which you may not be able to opt-out from receiving.

Application Data. In consideration of your use of the Services, you agree to: (i) provide true and accurate information about yourself as prompted by the Service’s application form (“Application Data”) and (ii) maintain and promptly update the Application Data to keep it current and complete. If you provide any information that is untrue or inaccurate or Spotted Arrow has a reasonable ground to suspect that such information is untrue or inaccurate, Spotted Arrow has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

Passwords. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. Spotted Arrow cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

Payment processing services for you, and for users of the Services generally, are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a user of the Services, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Spotted Arrow enabling payment processing services through Stripe, you agree to provide Spotted Arrow accurate and complete information about you and your business, and you authorize Spotted Arrow to share it and transaction information related to your use of the payment processing services provided by Stripe.

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the originator of such Content. Spotted Arrow may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.

Spotted Arrow does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Spotted Arrow be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.

Professionals. As consideration for providing the Services, a service fee of fifteen percent (15%) will be deducted from any payments made to a Professional prior to depositing the remainder in the Professional’s bank account (“Service Fee”). Upon being introduced to an Organization through the Services (“Hiring Organization(s)”), Professionals shall commit to accepting any and all payments received for work performed for the Hiring Organization exclusively through the Services. for the twenty-four (24) month period following the date the Hired Professional is first introduced to the Hiring Organization through the Services (the “Exclusivity Period”).

Organizations. Organizations do not pay a fee to use the Services. As consideration for the use of the Services, during a Hired Professional’s Exclusivity Period, the Hiring Organization agrees to remit all payments due to the Hired Professional through the Service.

Any action that encourages or solicits complete or partial payment outside of the Services during the Exclusivity Period is a violation of these Terms. Should an Organization or Professional be found in violation of this Section 6, he, she, or it will owe Spotted Arrow an amount with respect to each violation equal to the greater of (i) ten thousand dollars ($10,000.00); or (ii) the applicable fees had the payments been processed through the Services, plus twenty percent (20%).

Buyout. Notwithstanding the provisions set forth above, Organizations and Professionals may agree to work together on a full-time or part-time basis independent of the Services, pursuant to the following provisions:

Buy-Out Fee. The Organization shall pay the greater of (A) fifteen percent (15%) of the Professional’s first-year annual salary as stated in the agreement entered into between the the Professional and the Organization (“Off-Service Work Agreement”) for a twelve (12) month period beginning on the effective date of said Off-Service Work Agreement or (B) ten thousand dollars ($10,000.00) (each, a “Buy-Out Fee”).

Buy-Out Notice. The Organization shall notify Spotted Arrow in writing of its intent to pay the Buy-Out Fee and provide Spotted Arrow with a copy of the Off-Service Work Agreement within seven (7) days of entering into said agreement.

Full-Time Placement. The Organization may utilize the Services to identify candidates for full-time employment positions.

Full-Time Placement Fee. In the event the Organization hires any Professional for a full-time employment position, the Organization shall pay a fee to Spotted Arrow (the “Full-Time Placement Fee”). The Organization will have two options for payment of the Full-Time Placement Fee:

Organization shall pay Spotted Arrow fifteen percent (15%) of the Professional’s first-year annual salary as stated in the employment agreement entered into between the Professional and the Organization for a twelve (12) month period beginning on the effective date of said agreement, provided (a) the Professional was presented to the Organization via the Services and b) that the Organization successfully hires for such position within twenty-four (24) months of first being presented with the Professional via the Services,

Organization shall pay Spotted Arrow monthly installments equal to 2% of the Professional’s first-year annual salary (the “Payment Plan”). The monthly installments shall begin on the Professional’s first day of full-time employment with the Organization and continue for a period of 12 months. If the Professional is terminated or resigns during the first 12 months of employment, monthly installments will cease beginning on the date of termination.

Guarantee Period. The guarantee period shall be ninety (90) days from the Professional’s first day of employment. If the Professional is terminated or resigns within the first ninety (90) days (excluding company lay-off or downsizing), Spotted Arrow will refund fees paid in full. Notwithstanding the foregoing, the Guarantee Period shall NOT apply if the Organization chooses the Payment Plan outlined in section above.

Payment Process. Payment will be processed as specified in the Hired Professional’s invoice and agreed upon by the Hired Professional and the Hiring Organization. When a Professional submits an invoice through the Services, Spotted Arrow will inform the associated Hiring Organization that a payment is due. The Hiring Organization must then pay the agreed-upon amount.  Hiring Organizations may submit disputes over payment to If the Hiring Organization has taken no action after ten (10) business days, Spotted Arrow will have the right to charge the credit card, bank account, or other payment method associated with the Hiring Organization’s account for the full amount of the agreed-upon fee or undisputed final invoice.  Hiring Organizations may submit disputes over payment to However, once the dispute period has passed, the charges are accepted by the Hiring Organization, can no longer be disputed through the Services, and can only be refunded by the Hired Professional.

Authorization. By agreeing to these terms, Hiring Organizations are giving Spotted Arrow permission to charge the credit card, bank account, or other approved method of payment associated with the Hiring Organization’s account for the full amount owed to any Hired Professional.

Responsibility For Payment. You are responsible for all fees, including taxes, associated with your use of the Services. By using the Services, you agree to pay the Hired Professional the amount agreed or reflected in an undisputed final invoice. Organizations shall be responsible for providing Spotted Arrow with a valid means of payment.

Spotted Arrow’s Responsibility. Spotted Arrow agrees to present Organizations with a full invoice of each charge in advance of charging your credit card or account. Spotted Arrow agrees to pay the applicable Hired Professional the amount received, less Spotted Arrow’s Service Fee.

Spotted Arrow’s Service Fee. The Service Fee shall be retained by Spotted Arrow prior to remitting payments to Hired Professionals’ bank accounts.

Spotted Arrow’s Buy-Out Fee. An Organization electing to pay a Buy-Out Fee for a Professional agrees to remit such payment to Spotted Arrow within fourteen (14) days of the notification described in Section 6 (buyout) herein.

Organization Failure to Pay. If an Organization fails to pay amounts due under this Agreement, whether by cancelling the credit card associated with an Organization’s account, initiating an improper chargeback, or any other means, Organization’s Spotted Arrow account will be suspended, no additional payments will be processed, and any work-in-progress will be stopped. Without limiting other available remedies, Organization must reimburse Spotted Arrow for amounts due upon demand, plus any applicable processing fees, charges or penalties, plus interest at the lesser of one and one-half percent (1.5%) per month or the maximum allowed by law, plus attorneys’ fees and other costs of collection as allowed by law. In its discretion, Spotted Arrow may setoff amounts due against other amounts received from or held for Organization, make appropriate reports to credit reporting agencies and law enforcement authorities, and cooperate with them in any resulting investigation or prosecution.

Our Rights. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:

satisfy any applicable law, regulation, legal process or governmental request,

enforce these Terms, including investigation of potential violations hereof,

detect, prevent, or otherwise address fraud, security or technical issues,

respond to user support requests, or

protect the rights, property or safety of Spotted Arrow, its users, and the public.

Restrictions. You may not do any of the following while accessing or using the Services: access, tamper with, or use non-public areas of the Services, Spotted Arrow’s computer systems, or the technical delivery systems of Spotted Arrow’s providers; access the Services through any technology or means other than those provided or authorized by the Services (and access to the Services through virtual private network or proxy is expressly forbidden); probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Spotted Arrow (and only pursuant to these Terms), unless you have been specifically allowed to do so in a separate agreement with Spotted Arrow (NOTE: crawling and scraping the Services are expressly not permissible);

forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

You will not engage in any activity or transmit any material or information through the Services that (A) is unlawful or promotes unlawful activities; (B) defames, abuses, or harasses any individual or group; (C) is pornographic, discriminatory, or intimidating; (D) infringes on any proprietary rights of any party, including patents, trade secrets, copyrights, or any other rights; (E) impersonates any person or entity, including any Spotted Arrow employees or representatives; or (F) violates the privacy of any party.

Our Rights. All right, title, and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of Spotted arrow. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the Spotted Arrow name or any of the Spotted Arrow trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Spotted Arrow, or the Services is entirely voluntary, and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

Your Rights. You retain your rights to any Content you submit, post or display on or through the Services. By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed).

Copyrights. Spotted Arrow respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

We reserve the right to remove Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, Spotted Arrow will also terminate a user’s account if the user is determined to be a repeat infringer.

Professional acknowledges that, in the course of performing work for an Organization’s Project through the Services, Professional may come into possession of business information or other confidential or proprietary information of Organization (“Confidential Information”). Professional agrees that Confidential Information is the sole property of Organization and further agrees to treat all such Confidential Information as confidential and will not disclose such information to third parties during and/or after the term of the Project except with Organization’s written approval, and only to the extent necessary to perform the Project through the Services. This prohibition also applies to Professional’s employees, agents, and subcontractors. At the termination of the Project, Professional shall promptly return to Organization, or certify destruction of, all copies of Confidential Information furnished by Organization and all material prepared for or in connection with the Project in his/her possession. This obligation of confidentiality shall survive completion of the Project.

While Spotted Arrow is not a party to the dealings between Professionals and Organizations, we benefit as a third-party from the covenants and agreements they make. As such, we offer assistance in resolving disputes related to such agreements. Dispute mediation through Spotted Arrow is informal and does not result in binding legal judgments. In the event either party refuses to comply with a Spotted Arrow dispute resolution recommendation, both parties are free to pursue any and all legal actions and remedies available.

You may end your legal agreement with Spotted Arrow at any time for any reason by sending an email request to to deactivate your account. You do not need to specifically inform Spotted Arrow when you stop using the Services. If you stop using the Services without deactivating your accounts, your accounts may be deactivated due to prolonged inactivity.

We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms; (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. If we suspend or terminate your account, we will make reasonable efforts to notify you by email to the email address associated with your account or the next time you attempt to access your account.

Any provision or partial provision, such as the provisions regarding the payment of fees, which by its nature would reasonably survive the termination of these Terms shall survive termination.

Please read this section carefully since it limits the liability of Spotted Arrow and it’s associates, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “Spotted Arrow Entities”). Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result the contents of this section may not apply to you. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.


The Services are Available “As-Is”. Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, THE SPOTTED ARROW ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

The Spotted Arrow Entities make no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Spotted Arrow Entities or through the Services, will create any warranty not expressly made herein.

Links. The Services may contain links to third-party websites or resources. You acknowledge and agree that the Spotted Arrow Entities are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by the Spotted Arrow Entities of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.




Indemnity. You agree to defend, hold harmless and indemnify the Spotted Arrow Entities from and against any and all losses, costs, expenses, damages or other liabilities (including reasonable attorneys’ fees and costs) incurred by the Spotted Arrow Entities arising from or related to any cause of action, claim, suit, proceeding, demand or action brought by a third party against the Spotted Arrow Entities: (i) in connection with your use of the Services, including any payment obligations incurred through use of the Services; or (ii) resulting from: (A) your use of the Services; (B) your decision to hire a Professional through the Services; (C) any breach of contract or other claims made by other users of the Services with whom you conducted business through the Services; (D) your breach of any provision of this Agreement; (E) any liability arising from the tax treatment of payments or any portion thereof; (F) your dispute of or failure to pay any invoice or make any other payment; or (G) your obligations to a Professional, including payment obligations.

Waiver and Severability. The failure of Spotted Arrow to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

Controlling Law and Jurisdiction. These Terms and any action related thereto will be governed by the laws of the State of Colorado without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the federal or state courts located in Jefferson County, Colorado, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

If you are a federal, state, or local government entity in the United States using the Services in your official capacity and legally unable to accept the controlling law, jurisdiction or venue clauses above, then those clauses do not apply to you. For such U.S. federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws).

Entire Agreement, Amendments, and Third-Party Beneficiaries. These Terms and our Privacy Policy are the entire and exclusive agreement between Spotted Arrow and you regarding the Services (excluding any services for which you have a separate agreement with Spotted Arrow that is explicitly in addition to or in place of these Terms), and these Terms supersede and replace any prior agreements between Spotted Arrow and you regarding the Services. This Agreement may not be modified or amended except by a written instrument executed by the parties hereto. No other person or company will be third party beneficiaries to the Terms.

We may revise the Terms from time to time. The most current version of the Terms will govern your use of the Services and will always be at If we make a change to the Terms that, in our sole discretion, is material, we will notify you via a prominent notice on the Services or email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Terms.


The Services are operated and provided by Spotted Arrow, LLC, PO Box 150835, Lakewood Colorado, 80215. If you have any questions about the Terms, please contact us at


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